Jeenie TeleJeenie Services are Temporarily Inaccessible

Incident Report for Jeenie

Resolved

After a couple of hours of monitoring, we've confirmed the issue is resolved. Please reach out to support@jeenie.com if you have any questions.
Posted Aug 21, 2025 - 17:07 UTC

Monitoring

Jeenie deployed a fix that restored TeleJeenie to an operating state. We'll continue to monitor it over the next couple of hours to ensure no further issues arise.
Posted Aug 21, 2025 - 14:13 UTC

Investigating

We have received reports of increased instances of incoming calls via TeleJeenie calls ending before connecting to an interpreter. We are investigating this issue with upstream providers and will provide an update within 1 hour.
Posted Aug 21, 2025 - 11:53 UTC
This incident affected: Platform (TeleJeenie).
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