Resolved -
After monitoring the fix, we have put in all systems are functioning normally. This issue has been resolved. If you are experiencing any new issues, please reach out to support@jeenie.com.
Sep 2, 17:11 UTC
Monitoring -
The issue that was causing the downgraded state has been fixed. We are actively monitoring the fix we implemented.
Sep 2, 16:28 UTC
Investigating -
Jeenie's services had increased response times. Users may intermittently experience delays when attempting to log in or create calls.
Sep 2, 15:02 UTC
Resolved -
After a couple of hours of monitoring, we've confirmed the issue is resolved. Please reach out to support@jeenie.com if you have any questions.
Aug 21, 17:07 UTC
Monitoring -
Jeenie deployed a fix that restored TeleJeenie to an operating state. We'll continue to monitor it over the next couple of hours to ensure no further issues arise.
Aug 21, 14:13 UTC
Investigating -
We have received reports of increased instances of incoming calls via TeleJeenie calls ending before connecting to an interpreter. We are investigating this issue with upstream providers and will provide an update within 1 hour.
Aug 21, 11:53 UTC
